Probably not because I wasn’t on TV – but I was interviewed for an on-line article about Rental Car Travel Fees.
I travel quite a bit for destination weddings, and have used Hertz almost 100% for the last 4 years. I try to stay with a single company to collect as many rewards points as possible, and now I am at such a level that I get free car upgrades, discount weekends, and other bonuses whenever I rent. Of course my clients don’t mind paying for a sub-compact, and I love rolling in a full-size or even premium car when they are available.
Since I am always watching costs, I noticed this little extra surcharge and then when I heard about a reporter asking about strange travel fees, I decided to contact them, and tell them my story. I had no idea that the article would be on the front Page of CNN.com for about 4 hours today.
Really, there are so many different charges on the Hertz bills I don’t usually think much about it. But this energy surcharge was strange – why not just raise prices a couple of cents? Isn’t that part of the cost of business? Sure Hertz lost $160M last quarter, so it looks like they they have bigger problems than a 85¢ surcharge.
By the way – that photo is not of me, or one of mine.
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